Innovation Insight has formed a strategic collaboration with financial services research giant Dalbar to offer specialized market research services to Florida’s banking, insurance, securities, and financial companies under the name “Arrowstrike“. This collaboration delivers the perfect combination of flexibility, responsiveness, reputation and capacity for its services including:

• Surveys
• Focus Groups
• Consumer Confidence
• Service Quality
• Interviews
• Benchmarking
• Relationship Management
• Market Trends
• Organizational Network Analysis
• In-House Call Center Staff

• New product needs and testing
• Organizational analysis
• Regulations and compliance
• Leveraging the Latin America connection
• Sampling opportunities for community and internet banks
• Customer reactions to outsourcing and offshoring changes
• Winning Florida’s top producers
• Understanding the affluent Hispanic market
• Customer experiences with service, sales and call center staff
• Best technology practices
• Customer opinions and brand management
• NASD, SEC, and state regulator client level checks and broker / client malfeasance screening

For more information, visit the Arrowstrike.net web site or contact Innovation Insight directly.